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Cancellation and Refund Policy
Cancellation Policy
A full refund will be made to any student who cancels the
enrollment contract within 72 hours (until midnight of the
third day excluding Saturdays, Sundays and legal holidays)
after the enrollment contract is signed and a tour of the
facilities and inspection of the equipment is made by the
prospective student. Cancellation must be in writing to info@dsoyt.com
with a return receipt attached, by mail (postmark must be within
72-hour timeframe) or delivered to 6000
Colleyville Blvd, Suite 140, Colleyville, TX 76034
during open hours.
If a student resigns from the program after the 72-hour cancellation
privilege, written notice must be received by mail or delivered to
6000 Colleyville Blvd, Suite 140, Colleyville, TX 76034
during open hours. Students on the
monthly payment plan must give resignation notice before the
next tuition payment is due. Resignation from the program
with less than 72 hours written notice before the next tuition
payment but before class begins on Friday at 6 pm will result
in $100 processing/late cancellation fee. Tuition payments
are charged the Wednesday before the training weekend.
Refund Policy
1. Refund computations will be based on scheduled clock hours
of class attendance through the last date of attendance. Leaves
of absence, suspensions, and school holidays will not be counted
as part of the scheduled class attendance.
2. The effective date of termination for refund purposes will
be the earliest of the following:
(a) The last day of attendance, if the student is terminated
by the school;
(b) The date of receipt of written notice from the student;
or
(c) Ten school days following the last date of attendance.
3. If tuition and fees are collected in advance of entrance,
and if after expiration of the 72 hour
cancellation privilege the student does not enter school,
not more than $100 shall be retained by the school.
4. If the student who enters a residence or synchronous distance
education course of not more than 12 months in length terminates
or withdraws after the expiration of the 72 hour cancellation
privilege, the school may retain $100 of the tuition and fees
and the minimum refund of the remaining tuition and fees will
be:
(a) During the first week or one-tenth of the course, whichever
is less, 90 percent of the remaining tuition and fees;
(b) After the first week or one-tenth of the course, whichever
is less, but within the first three weeks or one-fifth of
the course, whichever is less, 80 percent of the remaining
tuition and fees;
(c) After the first three weeks or one-fifth of the course,
whichever is less, but within the first quarter of the course,
75 percent of the remaining tuition and fees;
(d) During the second quarter of the course, 50 percent
of the remaining tuition and fees;
(e) During the third quarter of the course, 10 percent of
the remaining tuition and fees; or
(f) During the last quarter of the course, the student may
be considered obligated for the full tuition and fees.
5. The student will not be required to purchase instructional
supplies, books and tools until such time as these materials
are required. Once these materials are purchased, no refund
will be made.
6. For residence or synchronous distance education courses
more than 12 months in length, the refund shall be applied
for each 12 month period paid, or part thereof, separately.
7. The length of a course for purposes of calculating refunds
owed, is the shortest scheduled time period in which the course
may be completed by continuous attendance of a full-time student;
8. A full refund of all tuition and fees is due and refundable
in each of the following cases:
(a) An enrollee is not accepted by the school;
(b) If the course of instruction is discontinued by the
school and this prevents the student from completing the
course; or
(c) If the student's enrollment was procured as a result
of any misrepresentation in advertising, promotional materials
of the school, or representations by the owner or representatives
of the school.
9. REFUND POLICY FOR STUDENTS CALLED TO ACTIVE MILITARY SERVICE.
A student of the school or college who withdraws from the
school or college as a result of the student being called
to active duty in a military service of the United States
or the Texas National Guard may elect one of the following
options for each program in which the student is enrolled:
(a) if tuition and fees are collected in advance of the
withdrawal, a pro rata refund of any tuition, fees, or other
charges paid by the student for the program and a cancellation
of any unpaid tuition, fees, or other charges owed by the
student for the portion of the program the student does
not complete following withdrawal;
(b) a grade of incomplete with the designation "withdrawn-military"
for the courses in the program, other than courses for which
the student has previously received a grade on the student's
transcript, and the right to re-enroll in the program, or
a substantially equivalent program if that program is no
longer available, not later than the first anniversary of
the date the student is discharged from active military
duty without payment of additional tuition, fees, or other
charges for the program other than any previously unpaid
balance of the original tuition, fees, and charges for books
for the program; or
(c) the assignment of an appropriate final grade or credit
for the courses in the program, but only if the instructor
or instructors of the program determine that the student
has:
(1) satisfactorily completed at least 90 percent of the
required coursework for the program; and
(2) demonstrated sufficient mastery of the program material
to receive credit for completing the program.
10. Refunds will be totally consummated within 60 days after
the effective date of termination.
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